Ever wondered why your loved ones have started behaving differently? In the heat of the office pressure, we don’t even have the time to notice it right? But is it okay to leave your loved ones sad and lifeless? I guess not! Soon as you realize how easy it is to make them feel special, you will take no time putting those efforts.

This year was full of surprises; isn’t it? You celebrated each festival with enthusiasm – Diwali, Raksha Bandhan etc. You might have noticed how your loved one’s mood surprisingly changes on such occasions? This happens because on such occasions your loved one gets all excited because of the grand celebration and most importantly because of the surprises that you keep for them on such days. Whether you believe it or not, but trust me those little surprises were awaited from a long-long period.

Your special one could be anyone – your wife, your mother, sister, best friend, girlfriend, your father or any other important person in your life. They always wait for you to spare some time out of your hectic schedule and make such sweet gestures once or twice a month. Once I remember I surprised my little brother by gifting him his favorite hot wheels collection; that too on a non-obvious day. He got mesmerized by my efforts and if I had given that gift on his birthday or any other ‘obvious’ occasion, he would have liked it but he wouldn’t have been as surprised as he got otherwise. So what I am trying to say is that sometimes you have to consider giving such gifts to your closed ones and surprise them with all efforts that you can put.

It may sound difficult to make the loved one feel amazing but today I will tell you how easy and convenient it is to gift your loved one and make their day. No! I am not going to tell you that you have to visit those crowded shops to get an amazing gift that you see in every other shop. No! Instead, I am going to tell you about a simple and spectacular way of sending gifts to your loved ones while enjoying coffee. Surely there is no such shop that gives you this convenience but you are already online reading this and the convenience is right here. To send online gifts within India is amazingly popular nowadays and instead of wasting time at the local shop, you can choose to send such gifts online and save a lot of time and money.

Online Gift Delivery has become very common and people find it really convenient to get such gifts online which they had to find after struggling through the rush. It is not fair to get a gift which is not worth the struggle. The best part about online gifts is that they get delivered right there at the doorsteps and have to offer amazing deals on exciting offers. These stores have become very popular because they understand you better and know that nowadays people have such a packed schedule that it becomes almost impossible to select gifts themselves. It becomes a next-to-impossible task when you are outside and have the responsibility of selecting the gifts. I guess this is why many people have chosen to delegate this responsibility on some trustworthy people. They are the portals that help people send gift outside the borders. What I think is that because of fewer options, people have gotten away from the idea of gifting. Well, if we’ll do a little research online, we may get some of the greatest gifts of all the time.

The biggest reason as to why these stores are successful is because they are interconnected through a network of experts around the nation. For example, many online gift stores cover various cities like Bangalore, Delhi, and Hyderabad etc and are the greatest in delivering the best gifts and are connected to some of the prestigious websites that deal in online delivery of gifts and other products. Gifting has changed a lot since last 10-12 years; now more and more people are online making their closed ones happy and feel lucky. So you too get online and make that one special person happier today!

With a winter season setting in around the world, it’s important to prepare yourself for the extreme temperature drop in many different countries. Make sure your home; especially bathroom is ready for an imminent climate shift. Fall is perhaps the hardest season for bathroom cleaning as a lot of care is required. Apart from the routine cleaning, there’re many other things to consider for keeping it maintained throughout the season. Here’re some important things to remember;

1. Moist and groom usually flourish in the bathroom during the winter so always clean and dry in the bathroom after every use. Also scrub the tub from top to bottom as well as a shower area to avoid bacterial infestation that may spread to other corners if not dealt with!
2. Keep dirt, soot and grit out of the house, especially away from the bathroom. Lay down floor mats in several corners of your home and outside the bathroom. This’ll prevent hard-to-clean muck from sticking to the bathroom floor, nooks and crannies.
3. If you’ve been waiting for bathroom cleaning equipment, perhaps now is the best time to invest. Pay a visit to the market and check different supplies such as scrubber, a brush, garbage bin, mats and rags so on.
4. If you can spare some extra dough, get an automatic floor mop especially made for bathroom floor. It’s obvious you won’t enjoy cleaning with outdated and worn tools that may further damage the floor and upholstery.
5. Fall is the best time to reapply waterproofing techniques and seal any persistent gaps or holes. Such flaws raise serious threat of mold and mildew development.
6. Fix leaky faucets and pipes as rapid temperature drop may freeze the water inside the pipe causing it to crack or break outright.
7. Deep cleans a bathroom at-least once every month during winter to prevent the extra mess before spring season arrives.
8. Clean from top to bottom which means roof and ceiling comes first before you move down to the floor, sinks, shower curtain rods, medicine cabinet and other things.
9. In case the bathroom’s already a mess, you may vacuum the floor first and then mop using a wet cloth. Rub and scrub with a multi-purpose cleaner to bust off the germs.
10. Once you’re done cleaning the top section, treat whatever’s left behind and below such as the floor, wall, behind the toilet, pedestal sink, cabinet and other bathroom accessories. Remember, a combination of dust and moisture during the fall is a recipe for bathroom disaster.
11. When scrubbing is the concern, spray, industrial-grade bathroom cleaner all over and leave it intact for at-least 15 minutes. It’ll disinfect different corners of the bathroom before you proceed with some serious scrubbing.
12. Keep a check on water heating system throughout the winter season and in case of any repairs, better do so before the season or else you’ll end up paying a heavy fee.
13. Septic pumps require pumping after every three years, however, it’s highly recommended to check them during fall as you might need emptying it before spring blooms.

Conclusion

Make bathroom cleaning less hectic during winter following the above steps!

Have you ever wondered about certain items that have fragrances in them? And do you know whether they are safe to use or not? Think about all the fragrances in air fresheners, perfumes, scented cleansers, cleaning items, scented candles, even clothing detergents, and much more.

Fragrance can be comprised of more than 100 chemicals, the greater part of which is synthetic, and some of the chemicals used in preparing these items are greatly harming our health and well-being. Artificial air fresheners deals reach over $8 billion consistently and rising. It’s quite shocking that many consumers still purchase such products that emit toxic fumes in their cars and homes. If you use synthetic air fresheners, you ought to know that you’re likely increasing the certain risk of headaches, depression, allergies, irregular heartbeat, diarrhea and much more.

What’s Exactly does an Air Freshener do?

Air freshener isn’t really freshening anything at all. They simply work by spraying an entire bundle of chemicals that basically mask the smelly air, while making the toxic mixed drink that potentially enter our lungs as well as skin.

The chemicals which are transmitted from air fresheners and other harmful products accumulate in the fatty tissues after some time, so the risks increase as they build up inside a body. The presence of toxic inside fat can make weight reduction difficult. If synthetic air fresheners are used in cars, one should know that they are likely increasing a risk of developing a variety of health problems.

Here are four of the chemicals to keep an eye out for in any of your home or auto air fresheners.

Formaldehyde

Formaldehyde is a compound mainly used in numerous household units and different building materials. It’s likewise used as a fungicide, disinfectant, and additive in medical labs.

Formaldehyde can cause numerous health impacts including:

• skin irritations
• Burning nose, eyes, Itching throat and other mucous membranes
• Difficult to breathe
• Nausea
• Asthma attacks

Phthalates

Phthalates are potent endocrine disruptors which have been known to contribute to both male and female infertility in laboratory mice.

Several Studies have shown that when children are exposed to phthalates in the womb they have developed an increased risk of neurological as well as behavioral problems.

BHT

Butylated hydroxytoluene (BHT) is an additive found in a wide assortment of processed foods, but on the other hand, it is also used in beauty care products, cleaning items, also in petroleum items.

How BHT harms your health?

There is a wide range of effects BHT can have on us. It can potentially harm different organs like the liver and kidneys. It can mimic the effects of estrogen, also inhibit male sex hormones, and can promote the growth of tumors.

Acetaldehyde

While this compound is found in nature and is delivered by the body, it is likewise utilized artificially in perfumes and dyes, as an additive in fruit and fish, and as a solvent in the rubber, tanning, and paper industries.

Acetaldehyde causes a number of harmful effects

This ingredient is linked to allergies, cancer, asthma, skin and respiratory irritation, Furthermore, it may cause a problem with our reproductive systems.

Author Bio : Neha Nayyar is marketing manager by profession and writer by hobby. Currently, she is associated with ShopingExpress, which is the largest online shopping store, offering a wide range of car perfume gel at best price. If you also want to buy car perfumes online, contact them.

Call centre agents or say the representatives do have a good day or a bad day just like most of us. But when the bad days turn to become prevalent then an immediate action has to be taken. An agent who has lost interest is generally the one that may be costing your customers with every call. Given below are the 5 major mistakes that every call centre agent avoids and generally do not care about.

Not being on time and being lethargic: Through the work force management solution in your organization it does become easy to identify the agents who begin their shifts a bit late, or add up a few extra minutes to their lunch or other normal breaks. The more difficult task is to identify the call centre representatives who don’t maintain focus even when they are on their desks. Recording each and every call would be useful here. Once the problem is understood and known by your call centre agent it would then require an immediate coaching as these are agents who know what to do but really don’t show the concern to do it.

Agents being unresponsive: While not all the call centre industry agents need to be available 24/7, he or she has to be responsible enough to respond to all the voice mails, and texts in a timely manner. Call centre industry agents avoid picking up calls by giving reasons what you might have ever imagined. Oh this is the last call of the day and I have already put my stuff away, I have had an IT issue accessing our service departments the entire day, might even continue to wait as the customer requires the information etc. And as a call centre manager try and be gentle calling out those issues, or hold a meeting without addressing the names.

Passing the blame: Ok this was not your mistake. May be there was a fire caught at your partners distribution centre, or may be the customer you are dealing with ordered for a wrong product, may be the whole sales rep miss leaded the customer about the product being offered. All these do not matter. The major role of all the call centre representatives here is to report on the failures but to get them corrected. Customer’s interactions should here be based on why the customer was dissatisfied, determining how best to remedy the situation and then offer them with a solution.

Training, Training and Training: This is something that has to be given in the call centre environment, and not all leaders would believe in the same level of training. The reality here is to give all your call centre agents the tools you need to accomplish the goals, making sure that they are well versed in technology, the products and quality customer service. Only then you would here start to see the improvements in performance.

Transferring the calls of all your clients and customers: Patience is a major virtue in the call centre industry, but there are a few customers who exhaust that patience more quickly than others. Call centre representatives who lack in dealing with the issues of their customers are generally the ones who pass on their calls to the supervisors. And when this continues to happen on regular basis, you as the manager should have a talk with the representative and check why this is happening. Once you identify what the problem is it would then be easy to solve it.

So have you any time spotted these signs in the contact centre services. And if yes how have you been dealing with them. Do leave your thoughts and comments below.